Accessibility Statement
This website is run by Southwold Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some content uploaded to this website is not fully accessible:
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- you cannot skip to the main content when using a screen reader
- there’s a limit to how far you can magnify the map on our ‘Contact us’ page, which is provided by a third party (Google)
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:
Town Clerk
Southwold Town Council
Town Hall
Market Place
Southwold
IP18 6EF
Email: townclerk@southwold-tc.gov.uk
We’ll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact the Town Clerk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Southwold Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and/or exemptions listed below.
Non accessible content
The content listed below is non-accessible for the following reasons:
- PDF files such as Meeting Minutes and Agendas published that have not been created correctly.
- Videos.
- Content produced by third parties or using third party software.
- Images used in documents or to promote events
Non-compliance with the accessibility regulations
We will do all we can to identify content that is non-compliant.
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).
When we publish new content we will make sure our use of images meets accessibility standards. Accessibility Statement v24-9.1 Page 3 of 3 Adopted: October 2024 Review Date: October 2026
Disproportionate burden
We have not identified any areas that we believe constitute a disproportionate burden.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
We plan to fix as many meeting agendas and minutes for meetings published between 1 January 2023 up to and including 31 October 2026
Any new PDFs or Word documents created by us from 1 June 2026 will meet accessibility standards.
How we tested this website
This website was last tested in June 2026. Tests were carried out by our website provider, Aubergine 262.
We tested a sample of pages on our main website platform available at aldeburghtowncouncil.gov.uk:
- our main website platform, available at southwoldtown.com
- services based on a different technical platform but ‘skinned’ to look like our website (Meeting minutes and agendas)
What we’re doing to improve accessibility
We will provide staff training to ensure that all new content added meets accessibility criteria.
We also run monthly and quarterly reports to identify and address accessibility issues.
Preparation of this accessibility statement
This statement was prepared on 6 June 2026. It was last reviewed on 6 June 2026.
The website was last tested on 6th June 2026 and the test was carried out by Aubergine 262. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.
DATE ADOPTED: JUNE 2026
REVIEW DATE: JULY 2027